Privacy Policy

The Field Foundation (we, us, or our) is committed to protecting your privacy and ensuring transparency in how we communicate with you via text message (SMS). This Privacy Policy explains how we collect, use, and protect your personal information when you consent to receive text messages from us.

We collect phone numbers and related contact information through the following methods:

• Verbal consent during in-person or phone conversations
• Direct communication with our staff

When you consent to receive SMS messages from us, we collect and store:

• Your phone number
• Your name
• Dates and times of your SMS opt-in and communication with us

We use the information we collect exclusively for the following purposes:

• Sending transactional and service-related messages
• Appointment reminders and follow-up communications
• Important service updates and notifications
• Responding to your inquiries

We do NOT use your information for marketing, sales, or promotional purposes without separate explicit consent.

Your phone number and SMS consent information will NEVER be shared, sold, or disclosed to any third party, affiliate, or external organization for any reason, including marketing purposes. We only share information with RingCentral, our SMS service provider, to deliver messages on your behalf.

We retain your phone number and SMS consent records for as long as you remain an active contact in our system and for one day after you opt out, as required by applicable laws and regulations. We use this information to maintain delivery compliance and to honor opt-out requests.

We take the security of your personal information seriously. Your phone number and SMS communications are stored securely using industry-standard encryption and access controls. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data against unauthorized access, alteration, disclosure, or destruction.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent to SMS messaging at any time

To exercise any of these rights, please contact us at (312) 831-0910 or privacy@fieldfoundation.org.

If you have questions about this Privacy Policy, please contact us:
The Field Foundation
Phone: (312) 831-0910
Email: privacy@fieldfoundation.org

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website with a new Effective Date. Your continued use of our SMS communication service constitutes your acceptance of the updated policy.
By providing your phone number and consenting to SMS communication, you acknowledge that you have read and understood this Privacy Policy.